While I'm still on my friend's computer...
Saturday, once the cable was fixed without any gunfire, I called Comcast and explained that my cable, phone and internet had gone out twice in the span of seven days.
"So what can you do for me," I asked.
They told me they will give me a $20 credit on my next bill. I also requested my next statement be sent in the mail so that I can keep an eye on this. But I was happy to take a stands and get some results.